FAQ

Water Lantern Festival Inspires The Human Spirit

What is the Water Lantern Festival?

Water Lantern Festival is an incredible experience where thousands of family, friends, and strangers celebrate life together. Water Lantern Festival brings together individuals from all ages, backgrounds, and walks of life to join in one emotional and memorable night. At the Water Lantern Festival, we cherish these moments and will do our best to help you have an memorable experience that you'll never forget.

What is included with my ticket?

Each adult ticket provides entry into the festival area and comes with a floating water lantern, keychain LED flashlight, marker, and wristband.

In addition, the price covers the cost of collecting and removing the lanterns from the water following the event as well as cleaning up any trash that may have been previously been in or around the water.

What time do the lanterns launch?

The lantern launch window typically begins at sunset and will continue for 1-2 hours until everyone has had an opportunity to launch their lantern into the water.

What time do I need to arrive?

We encourage everyone to arrive between 4PM and 6PM, depending on the location and venue. Please check the official Water Lantern Festival Event Guide that is e-mailed to all participants a week prior to the event.

Is there an age limit for the lantern festival?

Nope! All ages are welcome to the lantern festival, and we are a family friendly event! All participants must agree to the waiver, and do accept the terms of the waiver by participating and entering the festival grounds.

Are the lanterns cleaned up after the event?

Yes, our staff ensures that each and every lantern is gathered up following the event. Please see our commitment to the environment page here.

Can I bring my own lantern?

We're sorry, we do not allow any outside lanterns as we cannot guarantee or be responsible for cleaning them up. We will have additional lanterns available for purchase.

Can I bring my own food or snacks to the lantern festival?

Yes, feel free to bring your own food or snacks. We will also have some amazing food trucks at the event for you to enjoy some great food.

Can I bring Alcohol?

Some event venues do not permit the consumtion of alcohol. Please see the specific event page to learn if alcohol is permitted at the event you are attending.

Can I bring my pet?

We love our pets! However they are not allowed at the Water Lantern Festival. Service dogs will be permitted with approval of paperwork at the entrance.

Can I get a refund?

Refunds are not available, unless you purchase the Ticket Insurance Protection when you bought your tickets. In the case of a weather postponement, or cancellation, please see our inclement weather policy.

What if there is bad weather?

We'll do our best to proceed with the event as scheduled, but if severe weather prohibits us from launching the lanterns on the water then we'll work with local officials to determine what the options are for rescheduling the event within 120 days. Please see our inclement weather policy.

Where is parking for the event?

We do our best to provide parking that is close to the festival area. Parking for each location varies, please see the event guide to find the parking areas.

I want to be a vendor, sponsor, or partner, how do I do that?

We would love to have you be a part of this event! Please fill out the form on the Sponsors page or send us an email with all of your details to [email protected]

Who does it benefit?

Water Lantern Festival is a for-profit event. We partner with local charities and non-profit organizations in each of the cities we hold our events which will receive a portion of the proceeds. The amount is based on the size of the event and the involvement of the charity.

You can visit each event location to learn more about the organization we are working with in your local area. Our goal is to provide donation opportunities, generate awareness of the charity in the community, and maintain strong relationships with our charity partners. Our charity partners are awesome to work with.

I want a Water Lantern Festival in my city, what can I do?

We would love to have your city experience this amazing water lantern event. Please send us an email at [email protected] and let us know where you are located and why you think your city would be a great area for this event.

Can I take pictures of the Water Lantern Festival?

Absolutely! We want you to have a night that you'll never forget!

Can I become a volunteer?

Definitely! Our Volunteer Team is amazing, and we couldn't create such an incredible experience without the help of our awesome volunteers. Each volunteer will receive a shirt, a lantern to launch at the event, marker, mini-flashlight, and wristband for helping us out! Please go to your cities' event page and sign up on the volunteer link. Once you're signed up, we'll look forward to your help and send you an email with more information.

I still have more questions?

Still more questions? Visit our contact page to shoot us an e-mail.

Water Lantern Festival

GET YOUR TICKETS TODAY