Our Ticket Protection ensures that your ticket is safeguarded against unforeseen circumstances, including family emergencies, illness, weather-related postponements, venue issues, and more.
Should you need to cancel, you’ll receive a refund for your ticket price and any additional items purchased, minus the processing fees and the refund protection fee.
Please Note: If you choose not to purchase Ticket Protection, you will not be eligible for a full refund in the event of unforeseen circumstances. Ticket Protection is available for purchase when bought alongside your ticket.
We’re committed to holding our events, come rain or shine. The safety and enjoyment of our participants are our top priorities, and we closely monitor weather conditions in collaboration with the city and venue. In the event of unsafe weather or if local authorities advise, we may need to postpone the event to a later date. If this happens, you’ll be promptly notified via email, and our social media pages and website will be updated accordingly.